Lettings Software

There are Thousands of Lettings and Management companies competing in a very competitive market. Having property software with poor functionality that keep crashing can have a detrimental affect on your business. Upgrading to a system that can fulfill as many of your administration tasks can help release up experienced staff from mundane administrational task allowing them to get on with the job of providing good customer service and business development.

There are many considerations that need to be taken into account when choosing your Lettings Software. With many products on the market the specification can vary greatly with many packages purporting to have functionality in depth when this is not always true. Bellow are a few examples of things that need to be taken into consideration:

• If you had not received a valid gas check certificate, would your Lettings Software send a letter to the tenants advising them not to use their gas appliances, without human interaction and so saving your business from ruin?
• Does your Lettings Software already include and police all the requirements for anti-money laundering, has it already taken into account the new deposit holder scheme requirements and HMO licencing?
• Can your Letting Software give you immediate breakdowns of branch by branch performance and even negotiator performance to highlight staff training requirements?
• Can your mail merge to groups such as managed property landlords and produce letters and letter suites without having to click in and out of four screens?
• Does it control where your keys are and ensure you have control over them at all times?

The right Lettings Software will take care of your daily business by checking and cross checking information in the database reducing the amount of administrational errors. Most importantly your staff and managers roles can be enhanced as they will have more time to concentrate their skills in different areas increasing business opportunities and ensuring legal requirements are not missed and that you are not falling short of the OFT or Governing Guidelines. This can make the difference between and average agency and a highly successful agency giving you the market edge in a highly competitive market.

When searching for suitable Lettings Software you should thoroughly research your existing administrational systems and analyse where your current Lettings Software is not performing ensuring you have clear your requirements when searching for suitable Lettings Software. There are many products on the market from off the shelf packages to bespoke systems that can integrate with other operational systems. Choosing the right software will give your staff more time to look after your customers improving customer service increasing the opportunity for new business.

Peter Grant is Managing Director of Vision Teknology, a company that has nearly 20 years of experience within Lettings Software Solutions for Letting and Management Agents in the UK.

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